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Managed Chaos
Naresh Jain's Random Thoughts on Software Development and Adventure Sports
     
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Value Driven Leadership

I came across this wonderful e-book called Did I Provide Value: The 8 Disciplines Of The Value Added Leader by folks from Business Efficacy, Inc.

Leaders who relentlessly provide value to every individual in each interaction achieve success no matter how it’s defined. A direct correlation exists between Leaders who passionately work at providing value and employee respect & appreciation.

Following are my key take-away (para-phrased):

  • Accountability – Take It On
    • Everyone has a behavioral comfort zone. Moving beyond this comfort
      zone takes motivation, courage, and persistence
    • Valued leaders are not constrained by a desire for popularity. Instead, they just take it on. They realize respect is earned by helping others to achieve more than they believe possible.
  • Timing, Not Time
    • Timing is more important than time in making this happen
    • No matter what is being done, never waste a learning opportunity
    • “just-in-time” coaching action is almost always superior to a planned
    • Employees value coaches being present at precisely the moment of need; effective leaders deliver this regardless of other demands
    • Do not base your actions on time or time management. Instead, drive your priority management based on commitment
  • It’s All About Them
    • Personal gratification for a Leader is achieved by ensuring others reach their full potential and are enormously successful.
    • Leader make sure they know what motivates each individual they coach. They then use this knowledge to make each required behavior make sense from the individual’s perspective, and show how it ties in to her personal motivations. When done effectively, employees quickly trust their leaders are dedicated to their success.
    • Leaders eschew the notion of “one size fits all” and tailor their communication style and learning methods/activities for each individual
    • A Leader’s first objective should always be to remove barriers to listening, comprehension, dialogue, behavioral change, and skill mastery as quickly as possible
  • Stay With It Until They Get It
    • It is pretty basic ? the more people there are doing the right activities, the more effective the execution is on what matters.
    • In today’s world of multi-tasking and conflicting agendas, it’s difficult to develop mastery.  Adequate (but not great) performance is often accepted.
      Repetitive practice and action is the building block of mastering any concept or task.  Unfortunately, personal tolerance for this effort wanes under the burden of our “get it done now” mentality.
    • Create opportunities to keep working on essential skills, even when dealing with a conflicting emphasis
  • Clear Expectations
    • Clear expectations make it easy for employees to self-evaluate and determine if work is being done well
    • Expectation clarity requires thoughtful determination of each essential behavioral requirement
  • High-Impact Few
    • Activity for activity’s sake must not be allowed. The mission is to do a few common (core) things exceptionally well
  • Ask More Than Tell
    • Learning is dependent upon critical, reflective thinking.  Increasing understanding is best accomplished by determining what, how, and why something is happening.
    • Self-discovery is a staple of the learning process. Make way for it.
    • When purposeful questioning is combined with timely, useful suggestions, true guidance/assistance is achieved
  • Learn From Each Win
    • Catch people when they are doing something right and make a big deal out of it
    • Its important to know how each individual prefers to receive recognition
    • Demonstrate an enthusiasm for success
    • Unfortunately, many don’t focus on finding success. They seem to dwell on communicating only what either is not being done or what is being done incorrectly
    • It’s important to address performance issues.  However, instead of criticizing, utilize everyday wins to help develop confidence, composure, and concentration
    • Individuals without the confidence to pursue success is destined for mediocrity
    • Invite people to enjoy the process, have fun, and celebrate a task well done. Understand doing so, encourages the characteristics in people which will help to achieve results.

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