Who is in Control, You or the Process and Tools?
Some people still believe that you can put an indispensable process and set of tools that support it in place and then fill the void with dispensable people. It feels like the process and tools are in control and the people happen to be.
Unfortunately, I’ve never seen this work. What works for me is to have a small set of smart, intelligent people who can be in control of things and decide what process and tools they want to use. If the process and tools are not evolving, every few weeks, then I feel the process and tools are back in control.
